Untold Casino got launched by Viral Technology in 2018. The host of their website is Finnplay Software Platform with NetEnt providing most of their games in Europe. Untold Casino has their headquarters in Malta, and they have a Malta Gaming Authority license as well as a UK Gambling Commission License. The live dealer games and a host of other games are under the jurisdiction of Curacao.
Untold Casino gives new players very indulgent offers. You get a welcome offer of seven free spins on registration. Their welcome bonus provides a new player with three successive deposit bonuses.
No Deposit Bonus
On registration, you will get free spins that are not subject to a deposit. Similarly, you can receive promotions in the form of refunds and cash-backs which are gifts from the generous great Lord Untold – the character created by the Casino. You can also earn a bonus by referring a friend through their referral program.
Untold Casino offers a deposit bonus for the first three deposits with different matchups for each one. For the first deposit, you receive a 100% matchup on your deposit (although this is capped). The second and third deposits attract a 50% match up for your deposit amount.
There is also a high-roller welcome bonus. This is meant for high-rollers, although the structure of the matchup is the same as the welcome bonus. It is also subject to a cap.
Bonuses/ VIP Club
The VIP loyalty program is overseen by another character, Ye Olde Untold. The Lord Untold’s relative assigns ranks to players based on their play in the casino. The VIP club has five ranks – Wanderer, Explorer, Knight, Champion and Legend. Each rank comes with new perks including free and fast withdrawals, new bonuses, dedicated VIP managers and much more.
The live casino provides over 1800 slots, live and table games. The host of their software platform is Finnplay, which ensures games are secure. Other game suppliers include NetEnt, iSoftbet, Endorphina, Betsoft, Evolution Gaming and Microgaming.
The providers offer amazing online slots such as Boomaji, Reels of Wealth, Frankenslot’s Monster, Ariana, Thunderstruck II and Penguin City. Some of the table games offered include Blackjack, Roulette, Baccarat, Craps, and various Poker and Video Poker variations. The live games you can play include Lightning Roulette, Live Roulette, Live Baccarat, Dream Catcher, and Speed Baccarat.
Untold Casino has one of the best mobile platforms around, with a friendly interface that gives a high definition display on any small screen. The casino uses HTML5 software which easily translates into mobile devices on Android and iOS.
The friendliness of the mobile casino relies on the gaming software and all Betsoft games can be accessed easily on mobile. However, Microgaming software games have not been optimized for mobile devices.
Untold Casino customer support is accessible via various channels. You can use live chat, email, filling out an online form or browsing the FAQ section.
The customer support email address is [email protected] and customers can use this channel if they have issues that are not urgent. However, if you have urgent queries, you can use live chat, and it is available from 09.00 to 23.00 GMT for all customers except for Canada. The FAQ section is very comprehensive, and it addresses most of the questions so make sure you check it to save yourself the hassle of contacting support.
This online casino provides a secure and encrypted system for their customers. They secure data on their website via SSL encryption technology. This protects player account information as well as transactions.
Untold Casino provides a wide selection of games to their players, thus giving them a fantastic gaming experience. There is a lot to explore at Untold Casino, and any gambler can get games that match their preferences.
The exquisite bonuses that the casino offers are the most attractive amongst online casinos. Therefore if you are looking for an out of the ordinary gaming experience, then your stop should be Untold Casino.
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