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Personal Functional Licence (PFL)

What is a ‘Personal Functional Licence (PFL)’?

A ‘Personal Functional Licence’ (PFL) is a permit issued in the UK by the Gambling Commission to any individual who accepts bets in their line of work or who has some managerial or security function in a gambling premises. The licence is issued if the applicant passes the necessary background checks, provides proof of identity and pays the required fee.

‘Personal Functional Licence (PFL)’ Explained

A Personal Functional Licence is an administrative permit issued to workers who are involved in the gambling industry. This can be a direct involvement, for example dealers, croupiers and cashiers, or a member of staff involved in the operation of a gambling premises – floor supervisors and security staff, for example. When applying for a job with a casino, candidates will be informed of their need for a PFL, and also whether the cost will be met by the staff member or by the company.

Personal Functional Licences are a UK requirement, similar to the Personal Management Licence issued to the directors and general managers of casinos. The licence is issued by the Gambling Commission, who are the regulators for gambling and betting services across the UK and its associated territories. There are similar licences required in other countries, such as Australia and the United States.

If the terms of a PLF are breached or if the holder’s circumstances change (for example, receiving a relevant criminal conviction such as for fraud or for theft) then the licence might be revoked by the Gambling Commission and the person will not be eligible to work in casino premises unless a new licence is approved. The licence can also lapse over time – if not renewed every five years or if the fee for renewal is missed, the licence becomes invalid.