What are ‘Operators’?
Operators are the people responsible for running casino games: either the casino establishment, the owners of the casino site, or the bookmaker providing odds for sports bets. These operators are the people who need to make a profit from the games played, and they usually give themselves an advantage in gameplay to ensure this profit is met. The operator of a game is also responsible for ensuring fair play and for delivering a safe, fun and responsible gaming service.
Casino operators are the owners, managers or whoever is in charge of overall decisions. Operators are usually responsible for the selection of games available and for ensuring those games are run in a safe and fair manner. They are also responsible for building a profit for themselves, through a house edge or some other advantage. The operator of a casino might be the overall brand or the individual franchise, or they could even be the staff and management team of a casino, depending on the context. In the legal sense, the operators are the directors of the company and the wider brand name they represent.
Operators have a duty of care to their patrons, as well as building a viable business. They operate the games, which are often sourced through a third party, as their own property. In the case of online play, games might be available through multiple operators and although the game itself is identical, the branding or ‘skin’ of the game is designed to match the casino brand. Operators of physical casinos are referred to as ‘the house‘, and this is where the term ‘house edge’ comes from. Operators have to spin the games in such a way that wins are possible and gameplay is fair enough but that there is also an advantage given to the operator.