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GamCare

What is ‘GamCare’?

GamCare is a British charity which works with problem gamblers to provide advice, support and other services. GamCare offers telephone and online support services with trained gambling counsellors and has online resources for anyone to access. GamCare works with casinos and online gaming venues to provide support for their players and to give advice about responsible gaming.

‘GamCare’ Explained

Players who think they could be playing too much or spending too much can talk to GamCare, who are the UK’s leading charity specializing in gambling addiction and problem gambling. Gambling can be a lot of fun, but some players can lose control of their playing and become addicted. These players spend more than they can afford and often lose more than they win because they are chasing improbable big wins. GamCare provides advice for players about controlling or cutting out gambling and helps players to retain sensible limits on their play. It is not just for people with gambling problems: GamCare provides advice to anyone about sensible gaming habits and responsible play.

GamCare also works with casinos, bookmakers and other establishments. They make sure that players can access help when they need it and they make sure that gaming operators are not being irresponsible in identifying and encouraging problem gamblers. Casinos need to strike the right balance between rewarding the high rollers and VIPs who are in control of their play and making help available for their players who have problems with gambling and spending. The charity has a freephone helpline and an internet chat service, which links to trained gambling counselors. They also point players in the direction of regional support services such as Gamblers’ Anonymous meetings and have a range of online resources and papers relating to gambling problems and their treatment.