What is ‘Compliance’?
To comply with something means to obey it and follow its instructions. In the context of gambling, compliance usually means following the regulations and requirements of the relevant gambling authority. The UK, the United States and other gambling nations have their own versions of gambling commissions – a group in charge of regulating and monitoring gambling and gaming activity. Compliance by a casino or gaming outlet means following the rules and offering fair, legal game options to visitors, and it must be followed if a casino wants to keep its gambling licence.
If a casino states that it has a compliance policy, you know it follows the rules and procedures of the appropriate regulatory body. Gambling commissions control gaming activities within their home nation and prevent unfair practices such as house biases and cheating. They require online gaming software to be fair and random, and they oversee all offline activities through bookmakers, lottery hosts and other gambling organisations. Compliance is necessary not only with these legal bodies, but with the law of the land itself. Casinos must always operate in line with legal requirements, otherwise they could lose their licence and be closed down.
Consumers who have concerns about a casino’s compliance status can raise complaints with the gambling commission in their region and request an investigation be launched. Discrepancies and non-compliance issues might also be picked up during random checks and audits, or through irregularities in returns and reporting. The gaming commission is responsible for a wide range of game types, from sports betting to lotteries and from arcade fruit machines to high-stakes video poker. Every kind of gambling activity must demonstrate full compliance with the law and the legal requirements at all times if they want to continue operating and avoid substantial fines and penalties.