Guide to using Citadel for Casinos

Citadel Instant Banking is one of the products offered by Citadel Commerce which is a transfer service for electronic money. They have been around since 2000 and managed to gain millions of users all around the globe due to a unique approach to payment that they offer. Read on!

Citadel Banking for Casinos: How it Works

Citadel Instant Banking connects the individual bank accounts of the users to the online services. In other words, you don’t need to use a credit card or a debit card. All you have to do is use Citadel, and you can immediately pay in online platforms directly from your bank account. This comes in handy with casinos since you don’t need to enter any personal data or come up with new usernames and passwords. The point is: the level of anonymity is pretty high.

Which Online Casinos Accept Citadel Banking?

Citadel is a popular payment method that you can find on the best online casinos. However, you should always question whether the casino of your choice works well with Citadel. Our experts researched casinos that support this payment method to see which ones favour Citadel. At the moment bgo Casino, Betway Casino, and are the best choices for you.

Citadel Banking for Casinos: Payment and Withdrawal Process

The deposit process is pretty simple. As soon as you register on a casino that supports Citadel, navigate to the Cashier section and choose either Citadel Commerce or Instant Banking by Citadel. Next, enter the amount of money that you want to deposit on the platform and click “proceed”. Fill in the form by Citadel Commerce and submit it. You should see a “Successful Transaction” message in up to a couple of minutes.

When it comes to withdrawals, please take into account that not all online casinos that support Citadel offer to withdraw via that payment method. Make sure to check out with the customer support of a casino whether they allow this type of transactions.


Citadel does not charge any fees when you use their solution of purchasing goods or depositing money. They simply act as a middle-man which connects your bank account to an online service. Furthermore, all transfers are instant, but casinos that allow withdrawals may take up to several business days to process your withdrawal before it becomes available on your bank account.

Safety & Security when using a Citadel Banking for Casinos

Citadel Instant Banking makes sure that its users are properly secured and safe. They use SSL encryption which guarantees that the transfer of data between the Citadel and other merchants is fully protected and cannot be compromised. Furthermore, they have strict standards when it comes to fraud prevention and detection.

  • A quick, safe, and reliable payment system
  • Offered on many online casinos
  • High standards for fraud prevention and protection
  • No fees
  • Not supported by all countries and banks
  • Withdrawal not allowed by all casinos that support Citadel Instant Banking
Frequently Asked Questions (FAQ)

You can contact the customer support of Citadel Banking by sending them an email or calling them.

Deposits are instant – as soon as you fill in the Citadel Commerce form, you will receive funds on the casino wallet. On the other hand, withdrawals (if available) may take anywhere from three to seven days, depending on the casino and the bank.

All casinos which offer Citadel Instant Banking as one of the payment options are free to register on. However, you need to deposit money in order to play the games. An account on Citadel is also completely free of charge.

The main supported currencies at the moment are USD, CAD, EUR, GBP, and YEN. However, the service is available in more than 30 countries, and the currencies are automatically converted, so no need to worry about that.

If you want to use services similar to Citadel, you can try UseMyFunds and POLi. Furthermore, there are exciting e-wallets such as PayPal, Skrill, and Neteller – these are available on almost every online casino. Finally, you can try traditional payment methods such as Visa and MasterCard debit and credit cards.

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