|Founder(s)||Zirconium Gaming Limited Casinos|
Winner Casino is a growing online casino brand, with a site operated by PT Entertainment Services, who also operate Titanbet. The site offers poker and bingo in addition to casino games, with its mission to ‘create winners’ and put players first. Big promotions, luxurious VIP awards and a good mobile output help to support this approach.
Winner uses very clear orange and black branding, with a layout which is very typical of sportsbook sites. The top navigation area is given over to several section links, with quite small text. While it’s a design that won’t turn heads, Winner does have some original art and it’s easy to use.
Winner Casino Games
Winner Casino offers a download option, though the software is very much like the main site. It could be useful for regulars, but the site is already very easy to use. The games are split into sections, with slightly different designs, but the layout is more or less the same. The slots are displayed on tiles, with categories on the left to narrow them down, plus a search box. The games only have a basic pop-up window with a few overlay options, but they load in a snap.
Winner is limited to one provider, Playtech. This does limit variety somewhat, though Playtech provides a bit of everything. Hot Gems is a standout title for classic, casual play, or there’s movie tie-ins like Superman for something prettier. There are several progressive jackpot games, like Age of the Gods, or the Macau and Vegas sections have some matching themed titles.
There are multiple card games on site, including Cashback Blackjack, Casino Hold ‘Em and Red Dog. Pontoon and pai gow make an appearance for something different. There are several roulette options, craps and naturally video poker titles on offer, too. A set of casual arcade games offer something for downtime.
In the Live Casino area, Winner offers roulette, blackjack, baccarat, hold ‘em and more. The site shows off its exclusive studios, with a changing background of impressive set photos.
The live dealer games are naturally supplied by Playtech, with some very high quality studios and a strong software interface. Access to the games is easy and there are customisable settings. The exclusive rooms show that this is a focus for Winner, not an afterthought. A special welcome bonus highlights this.
Winner Casino features a mobile site and apps for both Android and iOS. The site has a special mobile page to explain these to new players, along with QR codes that deliver a link straight to the device. The apps cover the full range of Winner’s betting types and should be more stable than browser play, generally.
Users can still visit the site via mobile browser, especially if they use a third type of device. The mobile site is streamlined and users can flit between game types with swipes, so it’s quite quick and efficient to use. The game selection is mostly intact, too.
There are live chat, phone, mail and email options for reaching Winner Casino. The support team are quick to respond and very welcoming, plus they’re available 24/7. This should give all customers good access.
The live chat software is simple and very clear, but the site’s FAQ area is less strong, with just a few entries. This could be improved, but overall the support setup is strong.
Winner Casino has a secure certificate on all pages, provided by GoDaddy, though some browsers will report some out-of-date settings. Payments are protected by various systems like PayPal secure payments, plus SSL encryption.
The site is licensed by the UK Gambling Commission and uses the IBAS service for independent dispute resolution. There’s also a valuable responsible gaming guide, with links to helpful organisations like Gambleaware who combat problem gambling.
This site accepts payments through MasterCard and Visa and their subsidiary cards, Diners Club, PayPal, PaySafeCard, Neteller, Skrill, Ukash, Boku, EntroPay and bank transfer. A very good setup, though not all are available for withdrawals.
The banking system is easy to use, if a little drab. The waiting times for withdrawal may be a little over average, giving 1-3 days for processing. There are no fees. Full information can be gained from a payment methods page.
Pros and Cons
PROS: Helpful support team, good range of payment options, great mobile apps, optional download version.
CONS: Only Playtech games available, limited FAQ section.