- Good mix of slot providers
- Special live casino area
- Dedicated guide for mobile users
- Customer support rates high
Website: unibet.co.uk Offer: $200 BONUS ON FIRST DEPOSIT Owner: Platinum Gaming Established: 1997
Slots (412), Progressive Jackpots (31), Roulette (16), Blackjack (17), Video Poker (24),Table Games (19).
UniBet players can deposit and withdraw via Visa Credit, Visa Debit, Mastercard, Neteller, Western Union, Skrill and Trustly.
If you need to get in touch with the casino’s customer services team you can email [email protected], call +4435623431610 or take advantage of their 24/7 live chat service. If you would rather find the info out for yourself there is an informative help section on the site which covers off most questions a player would have.
Unibet Casino is a multi-platform site, offering sportsbook, bingo and poker in addition to casino games. The site is operated by Platinum Gaming Ltd and part of the Kindred Group, a very large online gambling company.
Unibet began in 1997, focusing on the field of sports betting, which is still true for the brand today. The brand bills itself as ‘by players, for players’, a trustworthy name.
The Unibet site has the typically low-key design of sportsbook sites, with large blocks of colour and the brand’s logo on display. The artwork used is mostly sports photography, with the occasional snippet from the slot games. Unibet has won several awards from bodies like EGR and IGA, for innovation, marketing, social responsibility and the app of the year.
Unibet Casino Games
The casino lobby at Unibet has a useful recent games area, category selectors and a search function. Games are easy to find, which is good when the selection is large. They load very fast indeed, using a large space with an overlay.
This gives players access to recent games, quick depositing, navigation and resizing. It’s good to have a little extra control to add to the experience.
Unibet uses mixture of different slot providers, helping to boost the variety on offer. Microgaming’s Immortal Romance is a stand-out title, or there’s NetEnt’s Gonzo’s Quest for some fun animations. Blueprint brings King Kong Cash, while Nyx brings Justice League for some comic book action. IGT and other developers are on hand with yet more games, including big jackpot titles. Most notably, Unibet has three exclusive games; Hit2Split by NetEnt, Leprechaun Goes to Hell by Play ‘N Go and Orient Express by Yggdrasil.
There are plenty of table games at Unibet, though some of the lesser-seen games are missing from the list, such as craps and sic bo. The selection includes roulette, baccarat, blackjack and video poker, with multiple variants. Double Ball Roulette certainly stands out. The additions of bingo, poker and sports will keep players around after playing all these casino games.
There is a dedicated live casino area on Unibet, with ten games from roulette to blackjack listed, though players will find more within the room lobbies. These are provided by Evolution and NetEnt, so there’s a good degree of choice and variety.
The NetEnt games neatly display the studio region, dealer name and picture, minimum and maximum bets and seats available. They also have very clear and user-friendly interfaces. The Evolution setup is much the same, perhaps less polished, but offering more luxurious sets and more range of games.
Unibet offers a special guide for players who want to play on mobile. This helpful touch makes it easier for newcomers to find out what’s on offer and gain access. There is no Android app, but there is an iOS app and all users should be able to access the site through a mobile browser.
The mobile site is well made, running very smoothly. The game search system uses simple icons and most menus are expanding, so a few taps will get users around the site. The slots have been optimised with mobile controls.
All Unibet contacts can be found quickly, from a button at the top right of the screen. The team can be reached by live chat, phone and email. The phone line is free phone and all three methods are open 24/7, which will be useful for night owls.
The site also has a separate help button, which opens a help page and FAQ list. This is neatly split into games, accounts and other categories, with good readability. User-friendly touches like these help Unibet to maintain their good customer support reputation.
The Unibet site is protected by a secure certificate, issued by Trustwave. This enables encryption, to protect customer information from hacking. The site also uses the eCOGRA service, which means that an independent body checks the site for fairness and player safety.
Unibet is licensed and regulated by the Gibraltar Gambling Commissioner and the UK Gambling Commission.
The available payments methods at Unibet are very limited. Customers have access to MasterCard, Visa, Maestro, Switch and Solo, EntroPay and PaySafeCard, but e-wallet options are heavily restricted by country. This may disappoint some players.
The cashier is otherwise very easy to use, with a sliding panel setup. Withdrawals appear to take the usual 3-5 working days and there are no fees to pay.
- Plenty of slot providers
- Special VIP offers
- Two live casino providers
- Sports, bingo and poker
- Could offer more payment options