Spin Palace Casino Review
Spin Palace Casino OVERVIEW
Spin Palace Casino is a flagship site of the CityViews Group, a set of casinos which includes Ruby Fortune and Jackpot City.
This site is operated by Bayton Limited/Baytree Limited and serves several regions, but is notably popular with Australian players. This site is licensed by the Kahnawake Gaming Commission and Malta Gaming Authority but does not serve the entire international community.
Spin Palace Casino was founded in 2001 and bills itself as a provider of matchless entertainment. The site has certainly provided a host of great slot games, thanks to an exclusive Microgaming partnership, including a 97% average payout ratio.
The site’s aesthetic is a rich purple and black, supporting a luxurious branding. An extravagant welcome bonus ties-in nicely here, while safety is still monitored thanks to eCOGRA oversight.
There is a live dealer selection at Spin Palace Casino, though this is actually provided by Evolution. This third-party provider makes a fantastic live product, so this is no bad thing. The site offers roulette, baccarat, hold ‘em, blackjack and poker variants. The unusual Dream Catcher is also a fun alternative to the usually very dry live dealer experience.
Players will see more options as they enter the Evolution lobby, with useful tiles for each room, displaying stakes, player numbers and dealers. The interface allows for multiple camera views and easy control of betting.
Spin Palace does not feature any official apps, however any modern phone or tablet can reach a mobile version of the site by simply heading to it through a browser. The main site also provides a page which details exactly what mobile offerings are available and how to get them, which is a great touch for newcomers.
The mobile version of this casino is very easy to use, with a landing page that matches the main site very well. The same branding is present, from logo to photography, everything is just shifted around to suit the vertical orientation. There’s a good amount of games available, so this is a pretty smart setup.
SECURITY & CUSTOMER SUPPORT
Payments at Spin Palace Casino are protected by industry standard 128-bit SSL encryption, to prevent any theft of banking details. The site also has a responsible gaming section with important advice and controls for limiting spending. The site’s security certificate is issued by Comodo.
This site is licensed and regulated by the Kahnawake Gaming Commission and Malta Gaming Authority, plus it has the eCOGRA seal of approval for a safe and fair site.
The primary support method at Spin Palace Casino is live chat, which can be reached from any page. This is a smooth and quick service and the team seems to be well trained and experienced. Visiting the main contacts page reveals phone numbers and email addresses, sorted by region. This site excels in supplying support for a host of languages.
The site itself can be displayed in over 16 languages. There’s also a useful FAQ page, but it is a little tricky to read, lacking good formatting.