Slots Heaven Review
If you’re an online casino fan then slots heaven sounds like a pretty decent place to visit, right? And so it is with Slots Heaven Casino, a bright and colourful site, with a touch of disco in its theme and a decent selection of online slots.
Slots Heaven calls itself the ‘divine home of slots’ and offers a mixture of strong games and tempting promotions. This is a Playtech casino, so players may recognise the selection of original and licensed games, including comic book titles. New joiners can grab a welcome package with up to 200 free spins, as well as other regular offers.
The site is part of the Mansion Group, a company that runs several high profile online casinos and has over a decade of experience. The site offers both download and instant play.
Slots Heaven opens with a big, bold lobby that uses a large graphic for ads and a series of tiles. The site’s neon colours are used for bright category buttons, or there’s an A-Z list and a handy search box. Players can also ‘favourite’ their top slots. The games are pretty fast to load, but they appear in a pop-up window which doesn’t provide the best presentation. However, there is a basic overlay with a cashier link and settings.
The site is supplied by Playtech alone, which does naturally limit variety somewhat, but fortunately this huge provider offers a great range of slots. Players have a pick of original slot ideas like Hologram Wilds and Fields of Fortune, but also licensed names like The Matrix and Superman. In fact, Playtech’s DC comics slots are a big deal, with graphics true to the movies and juicy progressive jackpots. Players can visit Dirty Dancing or go classic with Cat Queen.
The table game selection includes a huge range of variations on the usual roulette and blackjack games. These include 1,000 Diamond Bet Roulette, Cashback Blackjack, Age of Gods Roulette and more. Players have craps, baccarat and other casino games to pick from, plus some original titles like Stravaganza. There’s a full set of video poker titles to round things off.
Slots Heaven offers live dealer games from Playtech, which include roulette, blackjack, baccarat and casino hold ‘em. Within the live dealer lobby, players will see a few more options, as well as a mixture of rooms. The lobby shows which rooms are available, who is dealing and the stakes.
The software puts a simple overlay of virtual table controls over the streaming video. Players can tweak the settings or simply get stuck in, moving chips around with a click.
There is a relatively new but highly-rated app for Slots Heaven, on iOS devices. The free app mostly emulates the site’s mobile version, but players should find it faster and easier to use, with regular bug fixes. The mobile site can be accessed through most current tablet or phone browsers.
The mobile site features a slim, vertical setup for the small screen, with special touch controls for all the slots and table games. Players can use their usual login details and should have no problems using this setup.
The support team at Slots Heaven can be reached by email, phone or live chat. There’s an international phone alternative, but players should find the live chat easy to use. The team are quick to help and know their products well. The team is available 24/7, but there’s also a detailed FAQ page that covers various account and technical issues.
Slots Heaven is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar. The site features a good responsible gaming guide that offers clear guidelines against problem gambling.
128-bit encryption security is provided by Thawte according to the site footer, while the site’s secure certificate is provided by Symantec. The IBAS service is used to adjudicate in the case of any disputes.
Slots Heaven has a simple cashier page, where players can just follow a series of clear icons. Withdrawals do not appear to have any special fees and take around the usual 3-5 working days.
The site accepts a great range of payment methods. These include MasterCard, Visa, PayPal, Neteller, Skrill, PaySafeCard, Eco, EntroPay, Sofort, iDebit, mobile payments and even Bitcoin. All players will have a suitable method here.