Red Queen Review
Red Queen is a new, bright and welcoming casino site operated by Easi Games Ltd, which was formed in 1994 as Chase Racing. Chase originally focused on UK high street betting shops and on-course horse racing pitches, so this company has a long history in gambling and plenty of experience.
The site is built around a strong theme of the Queen of Hearts, complete with artwork. Red Queen promises to be safe, secure, fun and fair, which is upheld by a UK license and IBAS. Players joining here can enjoy a series of welcome bonuses with low wagering requirements, ideal for checking out the range of slots by major names.
Red Queen has a good lobby, putting games on simple tiles with categories on the left and sorting options on the top. Players can sort by various criteria, narrow down providers, change the view to a list and can even see the RPT and volatility of each game by hovering, so this may appeal to veteran players. The only thing missing is a search box, which is a surprisingly obvious thing to miss! Games load in a snap, appearing with a matching background while the site’s navigation strip stays in place for cashier and support links. Players can opt to go full-screen.
The slot selection is impressive here, featuring over 20 providers! These range from NetEnt and Thunderkick to Gamevy and Elk Studios. Very new games like Falcon Huntress sit alongside classics like Foxin’ Wins. Wild Seas is here for some nautical action, or players can try Blood Queen which seems to fit the site aesthetic very nicely. Rainbow Riches is present for a true staple, or there’s the official Monopoly: On the Money slot or Wizard of Oz. Microgaming is absent from the list, but the selection here is perhaps all the more unusual and interesting for it. Jackpot titles like Stellar Jackpots are available too, but frustratingly there isn’t a separate category for these.
The site also packs table games like roulette, blackjack, baccarat and even cribbage, which isn’t seen on many sites. There are options like European Roulette, SideBet Blackjack and Double Zero Roulette. Sic Bo, baccarat and poker flesh these out, or there’s virtual sports, number games and even casual arcade games.
Red Queen features live dealer games by Extreme, one of the top providers. The site offers blackjack, roulette and baccarat, but within players will find more options as well as a choice of tables and dealers.
The Extreme setup is strong, with some great studios and the iconic red and black dresses of the croupiers. Players have the option to tweak video quality, or can enjoy live chat to get a more immersive experience, just like being at the table in a casino.
Red Queen does not have any apps, but most devices should be able to access the mobile version of the website through a browser. This loads an optimised version of the page, presented vertically for the smaller screen.
Players have full account access on the mobile page and should find navigation pretty straightforward, using a set of floating icons at the top of the screen to hop between site sections. The games are easy to flip through and load quickly, with touch screen controls.
Red Queen has a full support page with information on how to play games, contact details and more. This ties in with responsible gaming and technical issues. Players have access to fairly detailed FAQs that should resolve most quick questions.
The site support can be reached by email, live help and phone. This is sadly only open during business hours, 9am to 5pm GMT, so out of hours questions may have to go to email.
Red Queen is protected by SSL encryption, so players are protected from the moment of connecting to the site. The site’s secure certificate is provided by Comodo, plus there is some security information in the FAQs.
This site accepts payments via MasterCard, Visa, debit cards, Neteller, Skrill and EntroPay. This is a good range, but it would be nice to see some more e-wallets and the important PaySafeCard.
Red Queen’s cashier is easy to use and offers fast withdrawal times, which appear to be in the standard 3-5 working day range for cards. There are some fees for credit card usage.