Prospect Hall Casino Review
Prospect Hall Casino OVERVIEW
Prospect Hall Casino is operated by the Betable brand, which presents itself with a modern, friendly style that’s reminiscent of companies like PayPal.
Sites powered by Betable have a networked login system called Betable Wallet. The casino itself blends this with a strikingly smart appearance, with a splash of colour.
The Prospect Hall brand is ‘built with players in mind’ and promises big jackpots, fun games and attractive promotions. New players can grab a welcome package up to £300 with 100 free spins, which is a great way to kick start play. The site draws players in further with NetEnt, Microgaming and more classic slot games.
NetEnt provides live dealer games for Prospect Hall. This loads a lobby with roulette and blackjack, in several variations, with a choice of rooms, dealers and stake sizes. Several languages are on offer too, which may be a big plus for some players.
The games are streamed very smoothly, but some do use a greenscreen background- some players prefer a full studio. The virtual overlay includes stats, information, tweakable settings and quick bet options.
Most devices will be able to access Prospect Hall through a mobile browser, loading an optimised version of the site. Apple users also get the benefit of a dedicated app, which should make things smoother and quicker overall.
The mobile site is easy to use and has full access to the same features that players see on the desktop site. Though it can be a little slow to respond, the mobile site is well designed, with swipe and tap menus that work well on a touchscreen.
SECURITY & CUSTOMER SUPPORT
Prospect Hall uses Worldpay to protect player payment details. The site is protected by a secure certificate from Entrust Certification Authority.
This site is licensed and regulated by the UK Gambling Commission, with the license number seen on the site footer. The site uses the IBAS service in case of disputes and maintains a detailed responsible gambling section, with links to helpful organisations.
This site has a full support centre area, which gives a thorough and useful FAQ section. This is searchable, which makes a big difference when a player wants to find a specific bit of information.
The same area leads to contact options.
Players can get in touch through email or live chat, with no phone option. Live chat does not appear to be 24/7 but the team is very helpful and polite. Players should have no issues getting assistance here.