|Founder(s)||Fortune Lounge Group Casinos|
PlatinumPlay Casino is a sharp and stylish brand, which has been entertaining online gamblers since 2004. This site bills itself as the first choice for many players, with award winning entertainment and unrivalled promotions. The site’s long experience certainly stands in its favour and trust is assured by the eCOGRA seal of approval.
This site is part of the Fortune Lounge Group, alongside big names like Royal Vegas and Euro Palace. The site is operated by Digimedia Limited, a Malta-based company with a portfolio of similar sites.
PlatinumPlay stands out thanks to very clear branding, using whites and reds to break away from the traditional dark casino theme. High quality art and a big welcome bonus support the air of opulence here.
Depending on whether players use the downloaded or instant play setup, games may be presented in a tiled form or as part of the software’s interface. The end result is much the same, but the browser software does have the edge, feeling more modern and fluid. The images are large and clear and players have a series of category buttons to use, as well as a search option. The games are fairly fast to load and appear in a very nice overlay, with a navigation bar on the left, some controls at the top and a background to match the game.
The game list is limited to Microgaming, PlatinumPlay’s sole slots provider. This does naturally reduce variety, but as with any Microgaming site, there’s no denying the huge range of slots that this prolific developer can supply. The desktop site gets a mighty 340 slots, while the downloaded software unlocks the full 600! The game range extends through mystery titles like Immortal Romance to Viking adventures like Thunderstruck II. Ariana provides an instant classic that has been entertaining online slot players for years, while new games like Forbidden Throne are released regularly. Movie tie-ins like Jurassic World and Ace Ventura are another big draw for Microgaming sites, using imagery from the films. One of the hottest games here is Mega Moolah, a massive progressive jackpot title.
Table game fans will find a series of roulette and blackjack variants, offering a few different takes on the usual setup. Baccarat, craps, sic bo and red dog can also be found, plus there’s a host of video poker games. All of these are excellent quality, as expected from Microgaming.
The live dealer options at PlatinumPlay are provided by Evolution Gaming, but this of course is no bad thing, as this developer is a leader in live casino. Players will see options for roulette, blackjack, 3 card poker, Caribbean stud, hold ‘em and baccarat, plus the unusual gameshow-style Dream Catcher wheel.
After choosing a game, the site feeds through to Evolution’s lobby, offering more options and a very smooth interface. This is excellent live streaming software and includes some outstanding studios and dealers, so players here should be very satisfied.
Though GamingClub lacks any apps, players will find a useful mobile guide on the main site, which directs them how to find the site through a mobile browser. This includes details on how to access the site and how safety works for mobile devices.
The game selection is reduced for mobile players, but the flagship games are all available, with mobile touch controls. Some players may even prefer the simplified mobile layout, which keeps everything neat and is surprisingly easy to navigate.
There is a pop-up contact page at PlatinumPlay, which is very basic but gives instant access to the top ways of getting in touch. These include live chat, email and telephone, but also the very modern Skype, iMessage and Whatsapp. It’s good to see a casino getting in with the latest ways people like to communicate.
The team are very helpful here and clearly well trained. There are phone numbers for various countries, though the site does lack an FAQ page.
PlatinumPlay is covered by a secure certificate on all pages, issued by the well-known Comodo brand. The site uses SSL encryption to protect player details while making transactions.
This site is licensed and regulated by the Malta Gaming Authority, with full details viewable on the main site before logging in. The same area has a responsible gaming guide, with links to helpful organisations. Fairness is further assured on site by the approval of the eCOGRA casino safety body.
The cashier appears through a pop-up browser window, with a very clear list of methods and ways to get new methods. The system is simple and direct, not the prettiest ever, but certainly user-friendly. Withdrawals should take around the usual 3-5 working days to process.
This site accepts MasterCard, Visa, Neteller, EntroPay, Qiwi, Skrill, Eco and more methods, mostly depending on the player’s region. There’s certainly no shortage of options.
Pros and Cons
PROS: Downloaded software option, range of modern contact methods, eCOGRA seal of approval, regular player tournaments.
CONS: Information can be hard to find, only Microgaming slots.