Mansion Casino is part of a very large, international online casino empire. The Mansion Group has more than a decade of experience, with a portfolio of four core sites and several affiliates. The company engages with television audiences through the Poker Dome Challenge and sponsors UK football clubs.
Casino Review; The Mansion site sports a recognisable ‘M’ logo and puts it against a black background, which is actually a leather effect and looks a lot better than plain black screen space. The site manages to be both professional and colourful, with some nice slot art and photography. This flagship of the Mansion brand has undergone several changes, but remains a prime example of online casino gaming.
Mansion Casino Games
The games lobby is arranged into large tiles, with everything made easy to read. Progressive jackpot counters hover over all jackpot games. The lobby also has a search box and categories. Once a game is chosen, it loads very quickly, but appears in a small pop-up. This does seem to lack some of the immersive feel of newer sites. There is a small overlay, partly depending on the game chosen, with quick buttons and the option of multi-game view.
Mansion Casino is powered exclusively by Playtech games, which does limit the choice and variety that players will see. On the plus side, Playtech includes quite a lot of variety and some extremely popular titles in its selection. There are hundreds on offer, including the very popular Gladiator progressive jackpot. Playtech have several DC comics games, from a range of new Batman titles to the Green Lantern, which have a fan following. Jurassic Island provides something more classic and original.
There are several table games on offer at Mansion, including roulette, blackjack, 3 card brag, baccarat and more. As is typical of Playtech games, there are several variations for most games, such as American and Premium French Roulette and Blackjack Pro. Video poker helps to round off the selection.
Mansion sports several live casino games, including roulette, blackjack, baccarat and hold ‘em. There are also some interesting variations, including double roulette and baccarat seven seat. There are also VIP rooms for high stakes play.
These games are provided by Playtech too, with an internal lobby which gives player access to a few more rooms. Built-in chat and a series of statistical options help to up the game and make the most of the tech side of this old-and-new hybrid gambling.
The Mansion Casino site has an iOS app for Apple users, which makes playing on phone and tablet a bit easier and quicker. Other users can also access the site from a mobile browser, which will produce a very similar effect, but it varies by browser.
The mobile page is quick to load and has a similar appearance to the main site, with a few streamlining tweaks. A sliding menu panel is added to save screen space and the slots tiles are a little smaller and arranged into fewer columns. Though not every game is mobile compatible here, the ones which are have complete touch screen controls.
Mansion has a live chat system, which you may find contacts you when you first log in, offering promotions. There’s also email and phone, with all free being available 24/7. The team are highly trained and seem quick to respond to problems.
The site makes support hard to find in places, unless you look out for certain icons. There is a useful FAQ page on site, through the main support link on the home page, which will clear up most common issues.
Mansion Casino uses 128-bit Thawte SSL encryption to protect customer data. The site is covered by a secure certificate from GeoTrust, plus the company uses the IBAS service to settle any disputes impartially.
This site is licensed by the Gibraltar Licensing Authority and the UK Gambling Commission. The site also provides responsible gaming information, with links to organisations that can help.
There’s a huge array of payment options at Mansion Casino, including the usual MasterCard and Visa cards. Players can also use Neteller, Skrill, PaySafeCard, PayPal, SoFort, mobile payments, EntroPay, Eco, Citadel, bank transfers, iDebit and even bitcoin. This is a great array and it’s nice to see a cutting-edge choice like bitcoin.
The depositing form is a little clunky, but easy enough to follow. Withdrawals are easier still, but take up to 3 days to process. There are no fees.
Pros and Cons
PROS: Good mobile access, a huge potential welcome bonus, excellent range of payment options, highly rated customer support.
CONS: Limited to Playtech games, site can be awkward in places.