Eurogrand Casino Review
Eurogrand CASINO OVERVIEW
Eurogrand is a smart and stylish online casino site, aimed at European players as the name suggests. Those players will find a site that prides itself on unparalleled quality and offering a great service, all of which is built around years of experience.
But let’s get down to the exciting stuff. Visit Eurogrand and you’ll find a casino that is well stocked with slots and casino games, the former all coming from casino games giant, Playtech. That fact gives you an indication of the quality you can expect when it comes to the games available.
New players can enjoy a ‘getting started’ guide and a cash match deposit with free spins. Players also have the option to download the software here, but the instant play is supported too. The site supports this with English, EU, Czechoslovakian Finish, French, German, Russian, Spanish and more localisation options.
Eurogrand CASINO GAMES
Eurogrand has a simple layout that makes it easy for players to locate games. The lobby is the home page, with categories along the top and a search option. The games are shown on tiles with live progressive jackpot counters. The games load fairly quickly but they appear in a pop-up, with only basic overlay controls, so presentation could be stronger. Nevertheless, the site is easy to use.
The games are all provided by Playtech here, so variety is naturally limited by that. However, Playtech does supply a big selection and covers all the classics like Irish, Egyptian, Fantasy and Viking themes, as well as original ideas like Time for a Deal. Players also have some great official movie slots like Rocky and Man of Steel, along with other DC comics titles. There are also plenty of juicy progressive jackpots, such as Justice League, Jackpot Giant and Monty Python’s Life of Brian.
Frankie Dettori’s Jackpot Roulette offers a progressive for table game fans. The site also provides European, French and American Roulette, Penny Roulette and more. Blackjack and baccarat are available as well as a selection of video pokers.
Eurogrand offers various live dealer games, including roulette, blackjack, baccarat, and hi-lo. Again, these are provided by Playtech. The live casino games have their own lobby with a clear list of games and rooms, plus players can see which tables are open and who is dealing.
The individual games have tweakable controls and a clear virtual layout. There is a chat function to enhance the live experience and allow some interactivity, plus players can adjust quality settings.
Eurogrand allows players to connect through a mobile browser or through an iOS app. There’s also an Android app available for direct download. Both work well and have an optimised layout. The browser option will work for the vast majority of phone types. The iOS app is well rated and may be a good choice for loyal players.
The mobile site features a neat lobby with vertical scrolling. Expanding menus are used to save screen space. Not all games are available on mobile, but the selection is mostly intact. Players have full account access and should have no problems using the site this way.
CUSTOMER SUPPORT & SECURITY
The help page offers live chat, telephone and email contacts. The live chat is open 24/7 and the service is pretty fast and helpful, so this is likely to be the main method for most players. The phones are free for UK callers.
Eurogrand also offers a getting started guide, ideal for complete beginners, plus an FAQ section. These are not the best-presented FAQs out there, but they cover a lot of areas.
Eurogrand is licensed and regulated by the UK Gambling Commission and Gibraltar Gambling Commission. Full details of these licenses can be found on the site footer. Players also have a useful responsible gaming section with options for controlling spending.
Game fairness is ensured by the TST labs. Security is provided by RapidSSL, including full encryption while players are connected to the site. Payments are protected by their respective security features, such as 3D Secure.