Coral Casino Review
Coral Casino OVERVIEW
The Coral Casino site is operated by Coral Interactive Limited, a long-standing brand with a focus on sports betting. The company has over a decade of experience online, as well as a high-street presence which is extremely recognisable in the UK. Certain aspects of the online casino, such as loyalty, tie in with the high-street chain’s setup.
Casino review; This very large company has a good reputation and support it with good customer service, a wide range of betting platforms and strong branding. The site boasts the well-known blue colour scheme, with a multicoloured flag and italic logo. The site heavily favours sports betting, with the occasional site artwork mostly reflecting this. The design is somewhat dry and professional but fits with the brand’s no-nonsense approach.
Coral offers several exclusive tables for live casino fans, giving the site an edge over several other brands. These include roulette and blackjack, with dealers dressed in blue to support the brand. The rooms have a special Coral studio and include a VIP-only room.
The site also offers standard versions, hold ‘em, baccarat and hi-lo. All these offerings are powered by Playtech, limiting choice in that regard, but the software is very high quality and features extras from changing camera angles to a chat service.
Coral offers a mobile functionality guide on the site footer, which will show new players what’s available. The site can be visited through a mobile or tablet browser, or players can download apps for iOS, Android and Windows devices.
The spread of app platforms is good, but the apps have been criticised for being split into different areas, such as poker, live casino and slots. Some customers may prefer this setup, only downloading what they need. Otherwise, the mobile experience is well put together and responds fast to tap and swipe controls.
SECURITY & CUSTOMER SUPPORT
Coral’s support team are available through phone, email and live chat. The team are very well trained and friendly, but players do have to search for them. The contact methods only open up once a player first enters the help centre, then goes through a few steps to check that their question isn’t already covered.
Despite this wrinkle, the help centre itself is very useful, with a large knowledge base and FAQ list. This is searchable and should solve everyday issues. Coral also use their live chat function to nudge players and offer bonuses.
Surprisingly, Coral does not have a secure certificate for the main pages of the site. This may flag up on certain browsers. This is not a serious problem in itself, as security can also be handed at the backend, but may affect player confidence in some cases. The site footer shows that Coral uses Norton encryption to protect player data. Coral is licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner.