Coral Casino: a first time visit

  • A staple in UK offline and online gambling.
  • Games from several providers, with massive jackpots.

I knew I’d arrived at Coral from the blue colour scheme and little multicolour flag logo; of course, this brand is a high-street name in the UK and is increasingly popular online, too. The site offers everything under the sun, so I went straight to the Coral Casino area to find my bearings. There are ads on display here with the latest sign-up bonuses and a rough idea of what the site has in store.

I liked the site’s mix of original photography and art from the slots, but first things first- I clicked the ‘join now’ button on the header.

Getting Around

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The registration form is a little fiddly, but there are useful tool tips for each field. That will certainly make the process smoother for any first-time online casino players. The site immediately asks you to set limits, a smart responsible gaming move, before presenting the option to deposit.

I avoided this for now to take a look around the site.
The account area is quite neat at Coral Casino, with a set of icons in a little grid to help you find your section. The site is less packed and cluttered than others and manages to balance a lot of information (bearing in mind that this site does sportsbook, bingo, poker, LottoBet and more) with a straightforward design.

The site is split into sections for casino, live dealers, poker and so on. There are different areas for slots, casino and table games, which always annoys me, but it’s no big deal to hop between them. Each site area uses more or less the same layout, which speeds things up a bit. I found site areas like promotions easily enough, by clicking through the various animated ad panels. I’d like to see contacts a little easier to find, but then, I did get a live help intro from a member of staff on arrival. This was effectively there to push a welcome bonus. The second time it happened, the charm wore off!

Bonuses

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I quite like the promotions page on Coral Casino, which dims the promotions you aren’t hovering over, so you can read each one in turn. The promotions for different site sections appear to be listed all in one place, which I prefer to searching around and worrying that I’m missing something.

The main welcome bonus isn’t really one to shout about- a 100% deposit match up to £50, but you need to deposit at least £50 to get it. This bonus is intended for live casino only, so play on slots won’t count towards the 40x wagering requirement. I was put off this immediately, but I like that you can rate the offers as you see them, so they should only improve over time. Your second deposit receives a £10 bonus for slot games, a very modest amount, but with a low 10x wagering requirement. Your third gets a token £5 bonus for roulette games, with a 20x requirement. I personally find these offers unnecessarily confusing, but the terms on that second bonus are very tempting indeed.

There’s plenty more going on here, though. You can get big sportsbook bonuses and free bets, there’s a 10k weekend casino race and users of Coral’s Connect service can claim special bonuses too. I like the overall vibe, I’d just like to see a more generic welcome offer. There probably is one if you enter the site a certain way, but it’s still a downside if you have to search for it.

Games and Software

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The casino area follows a fairly familiar pattern at Coral, offering a mix of table games, video poker and certain Playtech slots, the developer who supplies the table games. This selection alone will give you plenty of variety, from the graphically advanced games like Man of Steel to jackpot titles like Age of the Gods. I was glad to see category buttons to narrow the selection, plus a search box and choice of tile or list view. There are 20 roulette games on offer here, including live dealer options, so you have some choice of rulesets and graphics.

In the games area, I found a slightly different set of providers, with more focus on slots over table games. Here there are Lightning Box games like Astro Cat, Nyx games like Justice League, IGT’s Gypsy Moon and Barcrest’s Rainbow Riches, among others. These games are aimed more than the casual player, I think, with more scratchcards and arcade titles. Over in the slots section, there’s some overlap with ‘games’, but you also have more action-orientated slots. CR Games’ Samurai Sunset and Blueprint’s hilarious Naked Gun stood out. Unfortunately, NetEnt games are not present.

The games load nice and fast here, but they just have a basic pop-up window. There is a quick cashier link and sound control, but that’s about it for special features. I think that’s a fair trade-off, but I prefer the casino games to be better integrated into a site. Looking for other options, I spotted a tiny link on the site footer explaining what Coral Casino has to offer via its mobile casino. The site offers apps for iOS, Windows 10 and Android. Unfortunately, there are separate apps for things like casino games, Vegas slots, poker, live casino etc. and they are not all made equal.

Banking

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The cashier is neatly built into the account area at Coral, with a very simple set of fields to complete. I was glad to see Norton encryption protecting my details, as some sites are very vague about security. I also like to see a minimum withdrawal of £5, which can be great when you just can’t build up a win. The processing time is relatively quick at 2-5 working days for cards.

Coral accepts payments by Visa and MasterCard credit and debit cards, PayPal, Skill, Neteller, EcoPayz, PaySafeCard and some prepaid cards. This is a very good spread and has no hidden fees.

Loyalty

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Coral offers different loyalty points depending on what you play, but for casino players it will be Comp Points. These just built up as you wager and can be converted to credit later. I found that £10 on slots made 2 points, with 100 points making £1. A fairly standard rate, but lower than some.

I checked out the VIP area on site and found that you also earn Priority Points as you use the site, which decide what VIP tier you belong to. There are three tiers and a fourth which is invite only. The first three have some nice rewards, like exclusive promotions, prize draws and even hospitality events. The top tier has a personal account manager and other special offers, more befitting a high roller status. I quite like this system, it provides something for all levels of play.

Support

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The Coral help centre provides a huge list of searchable FAQs, though I did find them a little awkward to navigate. Still, it’s a good resource and should mean that you can avoid talking to anyone over little questions.
To reach the support team, you’ll first have to go through a couple of steps with the FAQs, to ensure that you’ve already tried to help yourself. Then, you can use live chat, phone or email. The live chat service is good- easy to use, with very knowledgeable staff. It’s just a shame that they prod you every half an hour to sell bonuses.

Conclusion

Coral Casino is a pretty impressive site, with loads to offer. I think that even if you don’t bother with all the extras like sports betting and bingo, you should find the selection of slot and casino games satisfactory, covering everything from big jackpot games to casual titles. The site is easy to navigate despite having a lot of ground to cover, so while I typically prefer a site with a theme or artwork, Coral does provide a smooth experience. The same is largely true of the mobile apps.

I’d recommend this site to anyone who wants a straightforward slot experience, without bells and whistles but supported by regular offers.

Pros and cons

Pros:
Several jackpot games from Playtech
Many live dealer and table games
Access to bingo, sports and more
No fees for payments

Cons:
Promotions could be more straightforward

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