I won some money, how long until I am paid?
Rules and regulations relating to casino winnings vary in different areas and, for example, in many US states it is necessary to provide ID verification prior to withdrawing your winnings which, combined with the prevalence of check and bank or wire transfer over E-wallet solutions, may mean payments can take weeks to fully clear.
If you want to withdraw your net winnings at an online casino and you have used an E-wallet solution such as PayPal, the streamlined processing time and low fees mean the casino operator can process your payment quickly and withdrawals should be much faster, sometimes a matter of minutes. If you used a deposit method such as a credit or debit card, it may take a little longer and, if you try to withdraw a larger amount of winnings when you used a credit card as your deposit method, you may run into problems that will require customer service help. This is because many online casinos will not allow you to withdraw winnings onto a different payment method than the one you used to deposit. This is yet another reason for the popularity of E-wallets in online casino gambling.
Depending on the specific terms and conditions of your online casino operator, you may also need to provide ID verification if your winnings are above a certain amount, and this can delay the payment process.
However, if you feel your payout is unduly slow or has been delayed for no good reason by the casino operator, you should contact their customer service department, or the relevant complaints and dispute body suggested by the gaming commission or control board that regulates the casino. Payments should not take many weeks to arrive, and players should never feel their money is being purposefully withheld.View all FAQs