Chilli Casino Review

by David Sheldon - Editor-in-Chief

Chilli Casino

$/€100 BONUS + 10 FREE SPINS + NO WAGERING REQUIREMENTS
18+. New customers only. Full T&Cs apply.

Chilli Casino

10
18+. New customers only. Full T&Cs apply.

Chilli Casino

0
18+. New customers only. Full T&Cs apply.

Overall rating

  • Games
  • Bonuses
  • Promotions
  • Security
  • Flexible customer support options
  • Multi-language function for games
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More information

Chili Casino Overview

If you’re looking for a new casino site to get stuck into, it’s worth checking out Chilli Casino. Chilli.com launched in 2019, this site offers a range of games from multiple software providers and organises its content according to a plethora of exciting themes. The design of the site is visually pleasing, with vibrant colours and an easy to use interface. There is a generous welcome offer and a VIP club to enjoy, making this site a clear winner for gambling fans.

Chilli Casino is owned and operated by BGO Entertainment Limited, and this company is licensed and regulated by the Alderney Gambling Control Commission. Any services which are provided by BGO Entertainment outside of Great Britain are governed by the Alderney license, which is issued according to section 7 of the Alderney eGambling Ordinance 2009. In addition, BGO Entertainment is licensed and regulated by the British Gambling Commission, and gambling services provided by this company in Great Britain are governed by this license as issued under the UK Gambling Act 2005.

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How to sign up and make a deposit at Chilli.com

  • Navigate to the Chilli Casino website
  • Click on Join Now. This button is located on the left-hand side of the homepage.
  • Enter your name, date of birth, gender, email address, mobile number, postcode and country.
  • Create a password. This should be difficult to guess, with a mixture of letters and numbers.
  • Choose whether you would like to opt out of receiving offers from BGO Entertainment.
  • Check the box to confirm that you are at least 18 years old and have accepted the Terms and Conditions and Privacy Policy.
  • You will be redirected to your new account homepage. From here, you can access your profile, change your password, view information about responsible gaming, deposit or withdraw money, view bonuses and more.
  • Navigate to the Deposit tab.
  • Choose a payment method and either enter the amount you wish to deposit or select a pre-chosen amount.
  • Click Deposit and wait for the money to reach your virtual account. You are now ready to start playing.
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Bonuses and VIP Club at Chilli.com Casino

There are several bonuses available with Chilli Casino. The welcome bonus involves 100% up to a capped amount, and 10 free spins with no wagering requirements. The bonus is valid for use with any non-jackpot slot available on the site, which means there are hundreds to choose from. The 10 free spins have no maximum win on top of no wagering requirements. They can be used with slots such as Berry Burst, Aloha Cluster Pays and Starburst.

The loyalty programme at Chilli Casino is called Club Chilli. Whenever you play games with your own money, you earn Chillies. These can be redeemed in the Club Chilli Store for fun prizes. The rate at which you earn Chillies depends on the type of casino game you play. Rewards in the Club Chilli Store include free spins and cash.

There is further game inspiration to be found with the Hot Picks section. There are tips for both new and experienced players alike, such as similar games to play compared to popular titles, which new releases are worth checking out and more.

If you want to be in the VIP Club, you can fill in the web form on the dedicated page to see if you can become a member. You can also get in touch if you’re a VIP with one of Chilli Casino’s competitors. There are numerous perks to being part of the VIP Club. These include:

  • Personal Service – receiving personalised treatment from a dedicated Account Manager, which includes faster withdrawals.
  • Bonuses and Rewards – VIP members can enjoy bonuses, free spins, cashback and more during their gaming experience.
  • Exclusive Promotions – There are special competitions which those in the VIP Club can enjoy, on top of the ability to try new games before others signed up to the site.
  • Personalised Gifts – Chilli Casino offers members gifts they will love, such as tech and luxury hampers.
  • Hot Events – VIPs will receive invitations to special events like concerts, sports games and theatre shows.
  • Live Casino – VIPs can make the most of higher bet limits on live casino table games.
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Chilli Casino Games Available

 

There are hundreds of games available with Chilli Casino. They can be filtered according to whether you want to view all of them, an A to Z list, by supplier or by theme. The themes you can search by are:

  • Animals/Nature – Top games include Copy Cats, Elephant King, Fields of Fortune, Fluffy Favourites and Hot Cross Bunnies.
  • Board Games – Enjoy titles such as Baam Boom and Murder Mystery.
  • Christmas – Some of the best picks are Secrets of Christmas, Xmas Cash, Sugar Train Xmas, Very Merry Christmas and Christmas Bells Jackpot.
  • Egyptian – Get stuck into Caravan to Cairo, Golden Goddess, Mega Jackpots Cleopatra, Treasures of the Pyramids and Pentagram.
  • Entertainment – Immerse yourself in Ace Ventura Pet Detective, Emoji Planet Video Slot, Inspector Gadget, Jumanji and Pink Panther.
  • Fairy Tales – Choose from Angel Princess, Pied Piper, Red Riding Hood, Pixies of the Forest and Wild Wishes.
  • Fruits/Classic – Games include Berry Berry Bonanza, Durian Dynamite, Fruit Spin, Hologram Wilds and Neon Staxx.
  • Halloween – Select Blood Suckers, Witchcraft Academy, Vlad’s Castle, Pumpkin Bonanza or Maji Wilds.
  • Irish – This offering includes Land of Gold, Finn And The Swirly Spin, Irish Jackpot, Plenty of Fortune and Wish Upon A Leprechaun.
  • Jewels – Enjoy Black Ice, 8 Wonder, Dazzle Me, Hot Gems and Double Diamond.
  • Luxury & Leisure – Games available include 99 Time, Neon Life, She’s A Rich Girl, Shopping Spree and Money Matrix.
  • Magic – Click on Golden Grimoire, Miss Fortune, White Wizard, The Great Reveal or Magic Ian.
  • Myths & Legends – Go for Atlantis Queen, Bombs, Captain Treasure, Dragon Champions or Gladiator.
  • Oriental – Pick Eastern Emeralds, Koi Princess, Hidden Valley, Geisha Story or Silent Samurai.

The available suppliers are Blueprint, Eyecon, IGT, NetEnt, Playtech, Quickspin and Realistic.

With Blueprint, you get games like Fortunes of Sparta, Good Feathers, Monkey Business Deluxe, Star Spinner and Top Cat. Eyecon offers Crystal Lotus, Double Up Ducks, Fiddle Dee Dough, Heart Burst and Kitty Payout. IGT titles include The 100,000 Pyramid, Crown of Egypt, Da Vinci Diamonds, Elephant King and Fantastic Fireworks. As for NetEnt, there’s Crime Scene, Demolition Squad, Drive Multiplier Mayhem, Mirror Mirror and Red Riding Hood. Playtech displays titles like Age of Gods, Astro Babes, Jungle Giants, Ice Cave and Man of Steel. Quickspin’s selection features Mayana, King Colossus, Sticky Bandits, Wins of Fortune and Tiger’s Glory. Finally, Realistic has Sunset Reels, Shuffle Bots, Super Graphics Lucky Cats, Big Wheel and Reel Gambler.

 

 

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Chilli Live Casino

There is a live casino section available with Chilli Casino, where players can get stuck into games which operate in real time, with real dealers and other players getting in on the action. There are many table games available in live dealer mode, such as blackjack, baccarat and roulette. Live Casino is popular with many gambling fans due to the fact they can combine the thrill of playing in real time with the comfort of being in their own home. The navigation on Chilli Casino makes it easy to find your favourite game and see which are currently live.

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Customer Service and Security at Chilli Casino

You can contact Chilli Casino by emailing [email protected]. Additionally, there is a live chat option available for customers who require immediate help with their queries. This is available between the hours of 7:30am and 1:00am, and can be accessed from the Help page. Alternatively, users can send an email using the web form if the live chat is closed. Customer service representatives and the responsible gaming team are available to help with customer queries from 8:30am to midnight, 7 days a week. These hours also apply to email, phone services and live chat.

Chilli Casino takes customer security incredibly seriously. As part of the verification process, a valid and up to date photographic identity document such as a passport, national ID card, employment ID card or driver’s license is required. Proof of address will also be needed, and the document cannot be more than three months old at the time of verification. Documentation can be emailed to the above email addresses or uploaded using the website. These checks could be reperformed from time to time due to business, security or regulatory reasons. If your identity and proof that you’re the minimum age for gambling can’t be verified, your account will be restricted until you provide the necessary documentation.

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Terms and Conditions of Chilli.com Casino

The terms and conditions for Chilli Casino are detailed on a dedicated page, and it’s worth checking them out before starting to place deposits and wagers on games. Sections include identity and verification checks, prohibited activity, customer service, complaints and queries. Here’s an idea of the terms and conditions you can expect:

  • You must be at least 18 years of age to register an account with Chilli Casino.
  • Funds cannot be deposited if they have been obtained from fraudulent, criminal or illegal activities.
  • Accounts can be closed upon giving the casino 24 hours notice.
  • The casino is not responsible for charges or fees applied by your card issuer, financial institution or bank when you make a deposit into your virtual account.
  • Players can only place a bet or wager which meets the value of cleared funds they have in their account.
  • No maximum payouts apply to progressive jackpot winnings.
  • The player is responsible for recording, paying and accounting to relevant authorities for taxes or other charges which may apply to winnings they receive from the casino.
  • If you don’t log into your account for a continuous period of 12 months, it will be deemed to be inactive.
  • Players are automatically entered into casino and bingo loyalty schemes when they play with real money on the website.
  • Promotions and loyalty schemes can be cancelled or withdrawn at any time at the casino operator’s reasonable discretion.
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Responsible Gambling

Chill Casino has a dedicated responsible gambling page for players who feel they are not in control of their gambling. Alternatively, they can contact the customer services and responsible gaming team using the help page if they wish to close their account as a precautionary measure. If you are excluded from bgo Casino, Powerspins Casino or Vegas Luck Casino, you will also be excluded from Chilli, as all four sites are owned by BGO Entertainment Limited.

On the dedicated responsible gaming page, Chilli Casino details how they are supporters of the Remote Gambling Trust and the Remote Gambling Association. These are charities which can provide help and support with gambling if this is required. In addition, they have numerous responsible measures in place to keep players safe and in control of their gambling. There is a self assessment test available on this page so that players can see if they are at risk of potential gambling issues before they become a problem. Questions include asking whether a player has ever taken time off work or university so they can gamble, whether gambling has ever made their home life unhappy or if gambling has affected their reputation with friends and colleagues.

Chilli follows UK and international laws, which forbid users under the age of 18 from accessing online gambling websites. Parental control software is recommended, which allows parents to monitor their childrens’ activity online and prevent them from accessing gambling sites. Furthermore, Chilli has a set of responsible gambling tools available, which are:

  • Deposit Limits – Players can set a controlled limit on the amount they deposit daily, weekly or monthly.
  • Time-Out – Players can take a break from gaming for a short time; up to 1 month.
  • Reality Checks – Players can be notified of how long they’ve been playing, which helps them to manage the amount of time they spend gambling. Reminders can appear every 15 minutes, up to every hour.
  • Self-Exclusion – This option can be used by players who know it’s time to take a longer break from playing games on the site. Self exclusion periods are six months or more, and can’t be undone once they’ve been activated. Once this period is over, a player can request to re-open their account and start playing again by getting in touch with the customer care team.
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Restricted Countries for Chili Casino

Chilli Casino is restricted in the following locations: USA, US/GB Virgin Islands, US Minor Outlying Territories, North Korea, Macau, China, Syria, Yemen, Spain, Italy, France and Overseas Regions, Afghanistan, Libya, Sierra Leone, Iran, Iraq, Singapore, Nigeria, Zimbabwe, Mali, Sudan, Belgium, Greece, Israel, Germany, Turkey, Switzerland, Czech Republic, Hong Kong, Denmark, Estonia, Bulgaria, Cyprus, Philippines, Hungary, United Arab Emirates, Romania, Portugal, Netherlands, Russia, Poland, Ukraine, Guadeloupe, Martinique, Malaysia, Australia, Colombia and Sweden.

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Chilli Casino Summary

It’s clear that Chilli Casino is a new operator with a lot of potential. Owned by casino giant BGO Entertainment Limited, customers can rest assured this site is safe and reputable. There is a range of games available to play with Chilli, as well as a comprehensive set of themes and software providers. Site security is taken seriously, with age verification checks in place. Furthermore, the dedicated responsible gambling page will provide peace of mind to those who may begin to encounter issues with their gaming habits. Finally, the VIP Club, loyalty programme and additional bonuses, offers and promotions make for a casino site which is a cut above the rest.

Welcome PackageRatingPayout RateGames
$/€100 BONUS + 10 FREE SPINS + NO WAGERING REQUIREMENTS4 / 5.095.0%400+
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