|Founder(s)||Fred Done, Peter Done|
Betfred Casino is just one arm of the larger Betfred multi-platform betting site, which offers sports betting, lotto, poker and more for customers. This is a very well-known brand in the UK, with bricks and mortar betting shops up and down the country. In fact, the brand began with a single shop in 1967, founded by brothers Fred and Peter Done. Today, the site is a popular name online and the brand sponsors the Betfred World Snooker Championship.
This expansive site uses the brand colour well, with a rich, blue background and splashes of purple and red. The site is compact, fitting in a lot of options to cover the different betting platforms, yet it manages to stay readable and neat. A little extra colour comes from a special ‘slot of the week’ background in the casino area.
Betfred Casino lists games in the typical tiled fashion, with the addition of some helpful hover text and a search function. This is useful, as games are divided into multiple sections. The games are rapid to load, though the trade-off is a lack of special overlays or controls. The games do ask players to set ‘reality checks’ which are a plus for responsible gaming.
Betfred is offering a host of Playtech games in the casino section, ranging from the massive jackpots of Age of the Gods to movie games like Superman II. Plenty of Fortune provides an alternative to Rainbow Riches. There is actually a DC slots sub-category here, useful for comic book fans. In the other games areas, there’s a smattering of other popular slot makers. Blueprint provides Worms Reloaded and Ted, based on the games and movies of the same name. Delhi the Elephant by Inspired Gaming offers a light-hearted game, while Microgaming has the tense Jurassic Park. Ash Gaming and others add to this long list.
The site hosts many table and card games, ranging from standard roulette to a medieval themed Jacks or Better. Craps and baccarat help to boost the variety, but other sites do exist with more games. A well-made Blackjack Switch helps to remedy this.
The live dealer section at Betfred offers a handful of games, including hold ‘em, blackjack, baccarat and roulette. Once a player moves into a game, they will see a few more options. The games are provided by Playtech.
More rooms will become available once a player enters the lobby. The Playtech setup lists games neatly with the dealer, table spaces, stake sizes and more. Betfred can boast several exclusive rooms, giving loyal players their own mix of rivals and friends.
There is an iOS app for Betfred, which gives full account access and over 13 casino games. The mobile app can also play live dealer games. There is not an Android app yet, but all smartphone users should be able to access the site through the mobile browser.
Betfred provides a useful page covering all this, which will help newcomers find out what’s on offer. Customers can even request a link to the site by text. The mobile site is much like the desktop site, retaining all the branding and colours, just made more compact. Some may even find it easier to follow.
Players at Betfred have access to a very skilled and well-trained support team. The team is accessible by email, post, phone and live chat, with the latter being the main method. These can all be found easily from the site footer, or there’s a live chat shortcut on most pages. The software is easy to follow and allows players to narrow down what kind of problem they are asking about.
The site also offers a full FAQ area, which is sorted into categories. This could use a little more accessibility, such as a search box, but it does cover all the main issues a player might face.
The main Betfred site does not have a secure certificate, which may put some players off, but security is still handled for any information sent through the site. This is covered by VeriSign.
Betfred also has a responsible gaming area, putting players in touch with problem gambling organisations. The site is fully licensed and regulated by the UK Gambling Commission.
Betfred accepts card payments through MasterCard, Visa, Maestro and Visa Electron. Customers also have the options of Neteller, Skrill, PaySafeCard, PayPal and BACS transfer, so most bases are covered here.
The depositing process is straightforward, with a visually guided cashier, using icons to speed you through the process. Withdrawals start at a low £5 for most methods, with timeframes at the usual 3-5 working days for cards. There are some fees in a few circumstances, but most players won’t face them.
Pros and Cons
PROS: Big budget promotions, sports, poker and lotto options, several slot providers on site, exclusive live dealer rooms.
CONS: Security could be clearer, no Android app.